Job type: Full-time
Location: London
Pay: Exact compensation may vary based on skills, experience.
We are looking for a Technical Sales Professional, with at least 3 years of experience working for an ISP or Telecommunications company, to join our team, based in our London Office.
You will be responsible for sales growth within a given portfolio of existing customers and warm sales leads. Your key skills will be the ability to quickly understand a customer’s business and achieve profitable sales growth by building strong business relationships and selling our relevant solutions to a portfolio of assigned customers. You will also be an expert in liaising with internal departments to ensure the timely and successful delivery of our solutions according to customer needs.
RESPONSIBILITIES
To meet or exceed given sales targets within your portfolio of existing customers and warm sales leads by:
- Building and maintaining strong customer relationships
- Understanding your customers' business and selling appropriate innovative and tailored solutions and propositions
- Working with engineering teams to respond to propose and sell relevant technical solutions to customers
- Coordinating winning responses to and given tenders
- Identifying growth opportunities within the territory and collaborating with technical teams and other internal teams to sell solutions.
- Becoming a trusted advisor to the decision makers, stakeholders and executive sponsors within the strategic accounts in your territory
- Operating as the lead point of contact for all sales matters specific to your customers
- Taking appropriate action, internally, to ensure the timely and successful delivery of sales orders.
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Maintaining accurate and up-to-date customer and sales funnel information within the company’s CRM system
- Compiling and presenting accurate account plans and sales forecasts.
- Making contributions to the continuing development of our global sales team
- Perform related duties as assigned.
The position reports to the SVP of Account Management
ACCOUNTABILITIES AND PERFORMANCE MEASURES
- Achieve assigned profitable sales quota in designated portfolio of existing and potential new accounts.
- Maintain customer account plans and CRM reporting that meet company standards.
- Maintain high customer satisfaction ratings that meet company targets.
- Complete required training and development objectives within agreed time frames.
REQUIREMENTS - Essential
- Minimum 3 years’ experience working for a B2B ISP, or telecommunications solutions provider.
- Strong selling, business relationship-building, negotiation and customer service skills.
- A good understanding of one or more of the following technologies: Fibre connectivity, VSAT, networking, microwave, and wireless connectivity.
- One or more of the following certifications: Cisco, Microsoft, Mikrotik etc.
- Previous experience working in technical sales or account management.
- Comfortable talking to C-level
- Ability to propose and sell technical solutions to B2B customers.
- Strong verbal and written communication skills
- Good technical problem-solving skills
- Available to start immediately or on short notice period.